ElevenLabs19h agoElevenLabs Expands ElevenAgents with New Channels and Behavior Tuning
ElevenLabs expanded ElevenAgents to support SMS, Telegram, Intercom, and Freshdesk, joining existing channels like phone and Slack. The update introduces a redesigned channels dashboard, per-channel behavior tuning, and channel-scoped simulations for testing. These new integrations are currently in Alpha, allowing the deployment of consistent agents across multiple surfaces with tailored responses for each.